FAQs – Frequently Asked Questions

1. What kind of products do you sell?

We sell a variety of journal supplies including notebooks, stickers, tapes, paper packs, and other cute crafting items.

2. . What is journaling?

Journaling is the practice of expressing thoughts, ideas, memories, or creativity through writing and decoration. Many people use journals for self-care, planning, or creative expression.

3. I’m new to journaling. What do I need to start?

You can start with just a notebook and pen! But if you love decorating, you can try washi tapes, stickers, scrap papers, and sticky notes. We have beginner-friendly sets to help you get started.

4. How do I place an order?

Just add your favorite items to the cart, go to checkout, fill in your details, choose your payment method, and place the order. You can also order via Instagram or Facebook by messaging us.

5. Do you deliver all over Bangladesh?

Yes, we deliver anywhere in Bangladesh.

6. How long does delivery take?

– Inside Dhaka: 2–3 working days

– Outside Dhaka: 3–4 working days

(Delivery time may vary depending on the courier.)

7. What payment methods are available?

We accept bKash.

8. Can I return or exchange a product?

We only accept returns if the product is damaged or incorrect. Please contact us within 48 hours of receiving your parcel with photo/video proof.

9. How do I contact you?

You can reach us via: – Email: storybookbd25@gmail.com

Instagram or Facebook

10. Do you restock sold-out items?

Some items are restocked based on demand. Feel free to message us if you’re looking for something specific!

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